I managed to grade the rest of his hair to merge with the 0, but the longest grade he now had was 1. In my defense, I tend to think people are as paranoid as me and make sure things like grade guards are on before trustingly handing over the unit to a distracted and somewhat dippy wife.
I don't think I did a bad job in rectifying it; but I don't reckon the skinhead bovver boy was quite the impression he wanted to make on his first day!
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